PRIVACY POLICY

This Privacy Policy explains how Just Hemp Holistics, LLC (“we”, “us”, or “our”) collects, processes, uses, and shares your personal information when you use our website (the “Site”) and our products and services, including our online store (collectively, the “Services”).

By using our Services, you agree to comply with this Privacy Policy.

SECTION 1 – INFORMATION WE COLLECT

We may collect the following categories of personal information from you when you use our Services:

• Personal Identifiers: Name, phone number, addresses, email address, password, age, veteran status, occupation, and payment information.
• Billing and Commercial Information: Billing and shipping address, email address, order history, transaction information, and payment information.
• Device and Usage Information: Device information (OS, IP address, access times, browser type, language, and referring websites), is collected through cookies, web beacons, and other tracking technologies. We also collect information about your interactions with our Site, including metadata and user actions. Additional information may be collected through chat features, device and usage information, and communication timestamps.
• Communications: Information provided when you contact us via phone, email, the “Contact Us” form, chat features, or blog posts, including chat transcripts and message history.

SECTION 2 – USE OF YOUR INFORMATION

We use the collected information to:

• Provide and Improve Services: Manage your account, fulfill orders, process payments, provide receipts, send notifications, save transaction history, ensure the proper functioning of our Services, conduct data analysis, testing, and research, and enhance your experience. We may combine your information with data from third parties to better understand your needs.
• Communicate with You: Respond to your requests, issues, comments, or questions, and provide customer service through phone, email, chat, or other means.
• Advertising and Marketing: Inform you about promotions, events, and news related to our products and services, and optimize marketing efforts based on your usage of our Services and information from partners.
• Ensure Security and Prevent Fraud: Protect against, detect, investigate, and deter malicious, deceptive, fraudulent, unauthorized, or illegal activities.
• Comply with Legal Obligations: Fulfill legal or regulatory requirements, establish or exercise our rights, and participate in legal proceedings.

SECTION 3 – DISCLOSURE OF YOUR INFORMATION

We may share your personal information with third parties under the following circumstances:

• Service Providers: Third-party service providers who perform services on our behalf, such as payment processing, website analytics, and marketing. These providers must offer privacy protection equivalent to our Privacy Policy.
• Advertising and Analytics Partners: Third-party advertising and analytics partners, including Google Analytics, use cookies and tracking technologies to analyze usage and provide targeted advertising.
• Legal Reasons: To comply with legal requirements, respond to lawful requests, protect our rights and property, enforce our agreements, prevent fraud, and ensure personal safety.
• Change of Control: In the event of a business deal, such as a sale, merger, financing, acquisition, or bankruptcy, personal information may be transferred as a business asset. The acquiring company will assume the rights and obligations regarding your personal information as described in this Privacy Policy.

SECTION 4 – PAYMENT PROCESSING

Credit card information provided during payment is processed through a PCI-DSS-compliant payment gateway using SSL encryption. This information is stored for recurring orders and faster checkout. You can remove your credit card information from your account at any time.

All direct payment gateways comply with PCI-DSS standards, ensuring secure handling of credit card information by our store and payment processors.

SECTION 5 – STATE PRIVACY RIGHTS

Residents of certain U.S. states have specific rights regarding their personal information, subject to exceptions:

• Right to Know: Request details about the categories of personal information collected, sources of that information, third parties with whom it has been shared, and specific pieces of personal information collected.
• Right to Delete: Request the deletion of personal information we hold about you.
• Right to Correct: Request corrections to any incomplete or inaccurate personal information we maintain.
• Right to Opt-Out: Opt out of the “sale” or “sharing” of personal information for targeted advertising by rejecting all cookies except functional ones. Preferences may need to be re-selected if you visit from a different device or browser. Residents of certain jurisdictions can also set the Global Privacy Control to opt-out. To exercise these rights, contact us using the information in Section 13. We will verify your authorization and may require written permission and identity verification for authorized agents. Residents of certain states can appeal our decision if we deny your request within 45 days by replying directly to our denial or emailing at support@ehrs.pro
  
  

  If the appeal is denied, we will provide a method to submit a complaint. We will not discriminate against you for exercising these rights, though some Services may not be available without the necessary information.

SECTION 6 – THIRD-PARTY LINKS

Our Site may contain links to third-party websites and products that we do not own or control. When you click on these links, you may be directed away from our Site. Our Privacy Policy does not cover third-party websites or services. Please review their privacy policies to understand their practices. We are not responsible for the privacy practices of other websites and are not liable for their misuse of your personal information.

SECTION 7 – SECURITY

We take reasonable precautions and follow industry practices to protect your personal information from unauthorized access, use, disclosure, loss, alteration, or destruction. This includes using appropriate physical, technical, organizational, and administrative security measures based on the type of personal information and nature of the processing. For example, credit card information is transmitted using secure socket layer technology (SSL) with AES-256 encryption. The security of your personal information also depends on you. Your account information is protected by your password, which you should keep confidential. We will never ask you for your password. No system is completely secure, and while we take steps to protect your personal information, we cannot guarantee its security.

SECTION 8 – RETENTION OF PERSONAL INFORMATION

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy and as permitted or required by law. The retention period depends on the purposes for which we collected and use the information, the length of our relationship with you, legal obligations, ongoing disputes, and best practices.

SECTION 9 – CHILDREN

Our Site is not intended for use by children under 18, and we do not knowingly collect personal information from them. By using this Site, you represent that you are at least the age of majority in your state or province of residence. If you believe we have collected personal information from a child under 18, please contact us at support@ehrs.pro

SECTION 10 – INTERNATIONAL USERS

The Services are intended only for users located in the United States.

SECTION 11 – DO NOT TRACK

We do not share personal information with third parties for direct marketing purposes and do not respond to Do Not Track (DNT) signals.

SECTION 12 – CHANGES AND UPDATES

We reserve the right to modify this Privacy Policy at any time. Changes that do not materially affect your rights will take effect immediately upon posting on the Site. We will provide notice if changes significantly and materially affect your rights.

SECTION 13 – CONTACT INFORMATION

If you have any questions or comments about this Privacy Policy, or if you would like to exercise your rights, register a complaint, or simply want more information, please contact us by email at: support@ehrs.pro